Online Searching for Librarians Doing Virtual Reference (6-week Web Class)
Monday, October 2, 2017 to Friday, November 10, 2017
Monday, October 2, 2017 to Friday, November 10, 2017
8:00 am to 8:00 pm

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Price (Affiliate Member):
Price (Patron Organizational):
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Online - you will receive login information the week before


This is a 6-week online class running on Moodle. You will be given login information for the Moodle site during the week prior to the start date.

When chatting with a patron online through virtual reference, it can be tempting to just Google the patron's question and give them the first result. This class will explore advanced search methods for finding information on the web in general, and tactics for finding resources in another library's databases/catalog. This class will be beneficial for librarians who participate in WNYLRC's Ask Us 24/7 service, but any librarian who does chat reference will find it useful.

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Speaker Name:
Jaclyn McKewan
Speaker Bio:

Jaclyn McKewan is the Digital Services Coordinator at WNYLRC, where she has worked since 2008. One of her job duties is managing Ask Us 24/7, New York State's virtual reference service.

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Unconference: INTERSECT: Where People & Ideas Meet! (Early Bird Registration)

INTERSECT is not your grandmother's library conference!

This brand new regional gathering of library and information professionals will be taking place at the Hilton Garden Inn, Buffalo, NY on Friday, October 5, 2018.

The purpose of INTERSECT is to facilitate a culture of co-learning among librarians and other interested professionals in the region by bringing people together to network and share ideas in an interactive, engaging, informal setting where participants determine the content.

INTERSECT: Where People and Ideas Meet!

Program and session descriptions can be viewed here:

Activities, including workshops and tours, will be held during lunch time.

Early bird registration will be available to everyone until August 15th, after which the registration price will increase to $40 for WNYLRC members and $50 for non-members.

Please fill out our form on preferred sessions, lunch activities, and your meal selection once you've registered:

Spaces for each session and lunch activities are limited -- so sign up soon!

If you need disability accommodations, please email Caitlin at

There is $5/day valet parking only for guests of our Unconference at the Hilton Garden Inn.

We have a block of rooms reserved with a special conference rate at the Hilton Garden Inn available on a first come, first serve basis if you wish to stay overnight. You can book online at with the booking code: WNYLR. You can also call Hilton Garden Inn at either 1-855-446-1178 or 716-848-1000 and inform the agent that helps you of the dates that you wish to book and the special code (WNYLR).