This is a 6-week online class running on Moodle. You will be given login information for the Moodle site during the week prior to the start date.
When chatting with a patron online through virtual reference, it can be tempting to just Google the patron's question and give them the first result. This class will explore advanced search methods for finding information on the web in general, and tactics for finding resources in another library's databases/catalog. This class will be beneficial for librarians who participate in WNYLRC's Ask Us 24/7 service, but any librarian who does chat reference will find it useful.
Jaclyn McKewan is the Digital Services Coordinator at WNYLRC, where she has worked since 2008. One of her job duties is managing Ask Us 24/7, New York State's virtual reference service.
Join your colleagues for a Special Libraries Breakfast Discussion at WNYLRC on Thursday September 14 from 8:30am to 11am
Trying to find a place to store your newest accessions? Still haven’t found space for things already part of your holdings? You are not alone!
Why not join your colleagues from across the region to discuss the issue of physical storage for collections and what common concerns and/or challenges you may have. As part of the discussion, we have invited guests to join us who have been involved in cooperative efforts with multiple organizations to develop shared spaces for storage and programming. They can relate some of their experiences and maybe provide ideas and suggestions for tackling the space dilemma!
If you can attend, please register by Wednesday September 6th!
See you then!