Job details
Salary
Up to $43,500 a year
Job Type
Full-time
Full Job Description
Job Title: Information Technology Assistant
Department: IT Reports to: IT Manager
Supervise Others: No
Schedule: Full Time
Position Overview:
Implements and supports the hardware and software needs of a library system serving 38 library locations.
Key Responsibilities/Functions:
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Supports and maintains IT operations to adhere to the System’s established vision, goals, and objectives
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Follows the guidance and focus of the IT Manager
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Informs and updates the IT Manager on the status of IT systems and services in member libraries
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Works with the IT Manager to maintain an inventory of the System hardware and software resources
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Tests, troubleshoots, repairs current System and Member Library hardware and software inventory
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Follows policy, standards, and procedures for all activities of IT operations
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Suggests ways to efficiently serve the technology needs of Member Libraries
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Maintains documentation on work performed, procedures, and training guides
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Assists in the installation and configuration of web based applications such as System ILS and Office 365
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Provides informal software training to member library staff during visits as needed
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May be asked to perform formal training if needed
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Documents IT related problems and resolutions for future reference
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Conducts research and evaluation of new technologies as directed and stays current with IT trends
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Assists system staff with gathering data for state annual reports upon request
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Regular travel within Chautauqua and Cattaraugus counties required
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Reliable transportation required
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Other duties and responsibilities, as assigned
Qualifications and Skills Required:
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Working knowledge of various desktop or server operating systems, such as Windows, Mac, Linux, iOS, and Android operating systems, applications, and utilities
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Working technical knowledge of current network hardware, protocols, and standards
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Demonstrated knowledge and experience with web-based resources
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Demonstrated interpersonal skills and abilities
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Ability to work with users that have a wide range of IT skills
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Ability to make oral, written and graphic presentations utilizing various technologies
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Three (3) years proven desktop support and maintenance experience within a business setting. Experience in a public library or educational setting is desirable.
Desirable:
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Experience with Phone/telecommunications systems
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Data wiring experience
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Experience with tools and general repairs
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M.L.S. or M.L.I.S. from an ALA-accredited institution
To Apply: Apply on or before the closing date of January 4, 2021. Upload resume & list 3 references in cover letter via Indeed's cover letter section (under Apply Now).
Apply at Indeed: https://www.indeed.com/job/information-technology-assistant-27dac005dedc0c54
Job Type: Full-time
Pay: Up to $43,500.00 per year
Benefits:
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Disability insurance
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Employee assistance program
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Flexible spending account
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Health insurance
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Life insurance
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Paid time off
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Retirement plan
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Vision insurance
Schedule:
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8 hour shift
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Monday to Friday
Work Location:
Typical start time:
Typical end time:
This Job Is Ideal for Someone Who Is:
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Dependable -- more reliable than spontaneous
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People-oriented -- enjoys interacting with people and working on group projects
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Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
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Detail-oriented -- would rather focus on the details of work than the bigger picture
Company's website:
Company's Facebook page:
Benefit Conditions:
COVID-19 Precaution(s):
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Remote interview process
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Personal protective equipment provided or required
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Social distancing guidelines in place
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Virtual meetings
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Sanitizing, disinfecting, or cleaning procedures in place
